About Us
Koeeru is a startup that develops customer data platforms specialized in voice of consumer data collection. Our products feature a user-centric design based on design thinking methodology, and provide DX solutions that overcome barriers in customer data collection, analysis, and use.
COMPANY
- Name
- Koeeru Inc.
- Group Companies
- Koeeru Global Inc. (Formerly Syno Japan Inc.)
Koeeru LLC. (Formerly Syno International Vietnam)
- Address
-
Koeeru Head Office
Yamaguchi Building 3F,
1 Chome-8-1 Ogigayatsu, Kamakura-shi,
Kanagawa 248-0011
(Google Map)Koeeru Hanoi Office
Floor 17, Ngoc Khanh Plaza, No 1st Pham Huy Thong, Ba Dinh, Hanoi, Vietnam
(Google Map)
- hello@koeeru.com
- Established
- 2021-03-23
- CEO
- Soji Nagano
- COO
- Michael McDowell
- Employees
- 25 (Japan 10 / Vietnam 15)
- General Counsel
- TMI Associates
- Bank
-
Bank of Kyoto
Kanagawa Bank
- Professional Memberships
-
Smart City Institiute Japan
NICOLLAP
JETRO Startup
MUIC Kansai
NEXs Tokyo
Kanagawa Prefecture Venture Support Base SHIN Minatomirai
- Kamakura Office
-
Yamaguchi Building 3F, 1 Chome-8-1 Ogigayatsu, Kamakura-shi, Kanagawa 248-0011
(Google Map)
- Koeeru Hanoi Office
-
Floor 17, Ngoc Khanh Plaza, No 1st Pham Huy Thong, Ba Dinh, Hanoi, Vietnam
(Google Map)
MISSION
-
Beyond
BordersWhether it’s international boundaries, or boundaries between end clients and partners, field offices and headquarters, or employees and management, Koeeru works to transcend barriers and data silos.
-
Beyond
ComplexityKoeeru’s platforms work towards solving inefficiencies in the process of collecting, analyzing, and using VOC data, which make competitive solutions less cost-effective.
-
Beyond
DivisionKoeeru works to overcome asymmetries that inhibit the democratization of data, such as biases towards certain types of users or platforms that assume a high level of data literacy.
STAFF INTRODUCTION

CEO
Soji
Nagano
Soji was born in Uji, Kyoto Prefecture. After graduating from Shinshu University, he moved to Australia to pursue a dual Masters degree in International Relations and Interpretation/Translation from Macquarie University. After returning to Japan, he joined HIS Markit, a British financial data company, thus beginning a career involved with global, IT data platforms.
After HIS Markit, Soji served as the Japan Country Manager for Cint AB, a global research platform from Sweden. In 2016, he was a founding member of Syno International, a company specialized in digital marketing solutions. In Syno, he served as the Managing Director of the company's Japan, Singapore, and Vietnam offices.
In 2021, Soji co-founded Koeeru Inc., serving as its Chief Design Officer in charge of the design, development, and implentation of Voice of Consumer (VOC) data platforms. From April 2023, Soji assumed the role of CEO of all Koeerü group companies.

COO
Michael
McDowell
After graduating from the University of Southern California with a degree in International Relations, Michael moved to Japan to begin a career in English education. After teaching both at private language schools and at the university level, he left English language teaching in 2018 to join Syno International as a translator and marketer. Through his experience in both the Japanese and Singapore markets, he began to see the value of voice of consumer data and the impact that it can have both on clients and their customers.
In 2021 he co-founded Koeeru Inc., serving as its first CEO, in the belief that Koeerü’s technology can help overcome barriers in cross-cultural communication and in understanding the voices of minorities. As a COO of the company, he works to ensure that the company is on stable management and fiscal ground, while also representing the company when speaking to potential clients and partners outside of Japan.