
News
Announcing the Appointment of Soji Nagano as President and CEO
Koeeru Inc. is proud to announce the appointment of Soji Nagano as President and CEO of the company, effective April 1st, 2023.
As Founder and Chief Design Officer, Soji has been in involved in the design and development of the company’s Voice of Consumer Customer Data Platform. In his new role as CEO, Soji plans to expand the company’s VOC solutions to include not only existing touch points, but to also global consumers with whom clients may have no contact, such as with inbound tourists or overseas shopping site users. In addition, Soji plans to expand the company’s base both within Japan and overseas.
With the appointment of Soji as CEO, Michael McDowell, the current CEO, will transition to a role as Managing Director and COO.

President and CEO

Managing Director and COO
Since its founding in 2021, Koeeru Inc. has specialized in the collection, analysis, and utilization of Voice of Consumer data for the purpose of regional tourism marketing for municipalities and tourism regional development corporations (DMOs), and for improving customer experience in the accommodation and food service industries, as well as the retail and e-commerce sectors.
In addition to serving as Koeeru’s CEO, Soji will also serve as the president of Syno Japan Inc., a company specialized in global research targeting inbound tourists, overseas consumers, and foreign residents, as well as post-cookie, zero-party data solutions. Koeeru’s VOC data platform will be linked with Syno Japan’s global research solutions, and new solutions utilizing Koeeru’s unique global VOC data platform will be developed for businesses in Japan and overseas.
Company Outline
- Company Name: Koeeru Inc.
- President and CEO: Soji Nagano
- Managing Director and COO: Michael McDowell
- Address: Yamaguchi Building 3F, Oogigayatsu 1-8-1, Kamakura-shi, Kanagawa-shi, 248-0011, Japan
- Development Office: Floor 17, Ngoc Khanh Plaza, No 1st Pham Huy Thong, Ba Dinh, Hanoi, Vietnam
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